Hello! I’m Kym.
With 10+ years of experience across B2B2C SaaS, marketplaces, and e-commerce, I design end-to-end experiences that balance business goals with real user needs. I thrive in collaborative environments, diving into the messy, complex issues and turning them into solutions that are viable, feasible, and, most importantly, desirable. I love advocating for the design process and breaking down silos within organisations to build more collaborative environments.
Experience
Senior Product Designer me&u, Jul 2022 - Dec 2024
Senior Product Designer Archistar.ai, Jun 2021 - May 2022
Senior UX Designer Endeavour Drinks Group, Nov 2020 - Jun 2021
Product Designer Airtasker, Jun 2018 - Nov 2020
UX/UI Designer 4mation Technologies, Sept 2014 - Jun 2018
Digital Designer OZSALE, Oct 2013 - Sept 2014
Graphic Design Intern Posse, Jun 2013 - Oct 2013
Education
User Experience Design Academy Xi, 10 weeks part-time 2016
Front End Web Development General Assembly, 10 weeks part-time 2014
Design and Visual Communications Adv. Dip. Design Centre Enmore, full-time 2009 - 2011
Interests
During the week I will be at various Meetups or trivia nights. On the weekends, you can find me playing board games or trying to bust out of an escape room or two.
Skills
UX Design
Ideation, KPI measurement planning, competitor analysis, heuristic reviews, user interviews, data analysis, user personas, card-sorting, information architecture mapping, customer journey mapping, user/system flows, rapid prototyping, usability testing and documenting user stories.
UI Design
Low and high fidelity wireframes, user interface design, print design. Development of design systems including brand style guides and pattern libraries.
Tools
Figma, Sketch, Invision, Adobe Photoshop and Illustrator, Google Analytics, HotJar, Jira Software, Bitbucket, Confluence, HTML/CSS using LESS/SASS processors.
What my co-workers think
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Kym’s strengths are in her empathy, curiosity, and relentless pursuit of providing the best experience for the end user. She is willing to ask the questions and get into the fine detail to truly understand the problem.
Anonymous peer review
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If Kym is confronted with resistance from engineering to achieve a certain task due to it’s complexity, she works with the engineers to either simplify the goal or helps to brainstorm a solution. I’ve worked with designers in the past who give up too easily when engineering shows any form of resistance. So I appreciate that Kym shows how much she believes in her work by defending it but still being very flexibl
Anonymous peer review
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Her curiosity and data lead approach is a breath of fresh air for both products and her ability o break down the complex nature of Manage and create simple solutions is exceptional.
Anonymous peer review
My strengths 💪
I thrive in dynamic environments, seamlessly switching between strategic and tactical thinking across multiple teams and user personas. I know when to zoom out - conducting discovery research to identify new growth opportunities - and when to focus in, working closely with developers to ruthlessly prioritise features and ship solutions fast. This adaptability helps me navigate ambiguous problem spaces while maintaining focus on execution when it matters most.
My vibe ✨
My ENFP (campaigner) personality type means if there is a social committee, I’m on it. I’m all about in-office energy. I believe in creating a fun, inclusive and safe workplace for all. So outside of my regular duties, I can be found hosting paint-and-sip nights in the office, or corralling people for board games. A highlight was introducing ‘Ask me anything’ segment at Archistar to promote cross-function bonding which had 90% attendance each fortnight.